Support plans
A technician on call, every month
For homes and small businesses that would rather not wait for something to break. Remote support, priority service and a standing discount on repairs, billed monthly.
Home support
One household
$39/ month
CAD, plus tax
Remote help on call, priority booking and money off every repair — for homes that would rather not think about their computers.
- Remote support by phone or screen share, Mon–Sat
- Priority booking ahead of non-members
- 15% off labour on every repair
- Diagnostic fee waived for covered machines
- Annual tune-up: updates, cleanup and a security check
Covers up to three computers in one home.
Business IT support
Small business, up to 5 computers
$149/ month
CAD, plus tax
Managed support for a small team: we watch the machines, catch problems early and answer fast when something breaks.
- Everything in the Home support plan
- Weekday remote support with a four-hour response target
- 20% off labour on every repair
- Monthly maintenance on each covered computer
- Backup and security checks, reported to you
- The same technician each time, who knows your setup
Extra computers from $18 each per month.
Included in both plans
- Remote support from a real technician, not a chatbot
- Priority booking — members skip the queue
- A standing discount on repair labour
- Month to month, cancel any time
Pick the plan that fits
Choose Home support or Business IT support above and the sign-up form appears here. Payment is by card, monthly, and you can cancel any time.
Questions about the plans
Is there a contract?
No. Plans are month to month and billed by card. Cancel any time and the plan runs to the end of the month you have paid for.
What does remote support cover?
Anything we can reach with you on the phone or through a screen share: email, printers, Wi-Fi, updates, slow machines, accounts and most software faults.
How does the repair discount work?
The discount comes off labour on any repair we do for a covered machine. Parts are charged at cost plus our usual handling.
Can a business pay by e-Transfer or invoice?
Yes. Choose the business plan and mention it in the notes — we will switch the billing over and send a monthly invoice instead.